The 25th October, the consultants of Lyon met for a conference at the agency, whose theme was the change management.
This type of conference has been called SAV du PMO (PMO’s after-sales service) as a nod to a French comedy show.
First the definition of “change management” in an organization has been recalled. Afterwards Jean-Jacques explained why it happens and the people’s reactions. Then he detailed the answers that a consultant can provide (mandated for the change or not). Finally, a debate concludes the conference. Change is seen as difficult to manage, but more and more important in our engagements.
After two conferences on Excel / BI and communication, it was the last of the year for the BU of Lyon. Let’s hope the next year will be as rich as this one!